Can your housekeeper clean the common areas of your building?

When it comes to maintaining a residential building, especially one with multiple units, the cleanliness of common areas is a shared concern. These spaces, such as hallways, stairwells, and lobbies, are used by all residents and play a significant role in the overall appearance and hygiene of the building. But who should be responsible for cleaning these areas? Can an individual’s housekeeper take on this task?

cleaning lady

Understanding the Role of a Housekeeper

A housekeeper’s primary responsibility is to maintain the cleanliness and order of a home. Their tasks can range from vacuuming, dusting, and window cleaning to more specialized chores like meal preparation, grocery shopping, and ironing. However, it’s essential to note that their duties are confined to everyday household cleaning.

For instance, while a housekeeper can clean windows, they should only do so if they can reach them using a three-step ladder. They shouldn’t be expected to perform tasks like post-renovation cleaning, moving heavy furniture, ceiling cleaning, painting, or cleaning out drainage systems. These tasks require specialized skills and equipment and fall outside the purview of a typical housekeeper.

Common Areas in a Condominium: Who’s Responsible?

The question arises: Can a housekeeper clean shared spaces in a residential building? The answer is a bit nuanced. While a housekeeper can maintain an individual’s apartment or unit, they are not permitted to clean common areas like stairwells or lobbies under the "titres-services" system in Belgium. This system provides subsidized household help to individuals, but it has specific guidelines on what tasks can be performed.

Similarly, professional spaces such as medical offices, waiting rooms, workshops, or other business areas cannot be cleaned using this system. And if you’re thinking of getting your car cleaned, a housekeeper under the "titres-services" system is not the right choice. For these tasks, specialized cleaning companies are the go-to solution.

What About a Second Home?

If you own a second residence, you might wonder if you can use the "titres-services" system for its upkeep. The answer is yes, but with certain conditions. To use this system for a second home:

1. You must be a resident of Belgium.
2. The second residence should also be located in Belgium.
3. The property should be used strictly for personal purposes and not rented out or used for commercial activities.


While housekeepers play a crucial role in maintaining the cleanliness of our homes, it’s essential to understand their limitations, especially when living in a multi-unit building. If you’re concerned about the upkeep of common areas, it’s best to discuss this with the building’s management or homeowners’ association. They can provide clarity on who is responsible for these spaces and ensure that they are maintained to the highest standards.

Remember, a clean building is not just about aesthetics; it’s about creating a healthy and pleasant living environment for all residents.